The Civil Resolution Tribunal deals with:
- Most small claims worth under $5,000
- Certain types of motor vehicle injury disputes
- Strata property (condominium) disputes of any amount
- Societies and cooperative associations disputes of any amount
Motor vehicle claims up to $50,000
The CRT can hear the following types of motor vehicle injury disputes:
- Disputes about accident benefits
- Minor injury determinations
- Disputes about damages and liability up to $50,000
In 2021, the CRT’s jurisdiction regarding motor vehicle injuries will change and expand. See the CRT website for more information.
Small Claims up to $5,000
The Provincial Court will only deal with claims for less than $5001 if:
- The CRT refuses to resolve the claim
- The matter is exempt from the CRT
- A notice of objection is filed
- CRT order is being enforced
To start your CRT claim, visit Civil Resolution Tribunal.
The CRT offers new ways to resolve your disputes and legal issues in a timely and cost-effective manner. The CRT encourages a collaborative, problem-solving approach to dispute resolution,
The CRT is an online tribunal that offers dispute resolution services you can use anywhere with access to the internet. It is available 24 hours a day, seven days a week.
The 3 steps you can take with CRT:
- Negotiation – first you communicate online with the other party to see if you can quickly settle the dispute between yourselves.
- Facilitation – if that doesn’t work, trained CRT staff will try to help you settle.
- Adjudication – if you can’t resolve the dispute, a Tribunal member may make a decision that can be enforced like a court order in Provincial Court, unless you or the other party files a notice of objection.
What matters can the CRT resolve?
The issues the CRT will deal with include:
- debt or damages
- recovery of personal property
- opposing claims to personal property
- demanding performance of an agreement about personal property or services.
CRT will NOT deal with:
- a claim for libel, slander or malicious prosecution
- a claim for or against the government
- a claim excluded from the authority of the CRT by regulations (there are no such exclusions now)
- a constitutional question
- a question of whether there is a conflict between the Human Rights Code and another law.
- the claim does not involve an issue or a money amount within its jurisdiction
- the issues raised in the claim are too complex or otherwise impractical for its process.
For a full list of issues the CRT does and does not deal with, go here.
Dissatisfied with a CRT decision
For Small Claims issues: If you are unhappy with the decision of the adjudicator you have 28 days from receiving notice of a CRT final decision, to file a Notice of Objection with the CRT. This will make the CRT decision unenforceable. You can then file a claim or counterclaim in Provincial Court and proceed to a trial before a Provincial Court judge. However, a Notice of Objection will not be available for a party who defaults in a tribunal proceeding, instead, you will have to apply to cancel the decision.
Enforcing a CRT order
Negotiated consent orders and final decisions of the CRT can be filed in the Provincial Court for enforcement. For a final decision you must wait 28 days from the date of the decision before you can file. Filed CRT orders can be enforced the same way as Provincial Court judgments.